Privacy Policy
Last Updated: November 28, 2025
This Privacy Policy describes how 3Spread Ltd. ("3spread," "we," "us," or "our") collects, uses, and shares information when you use our website, APIs, and related services (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information You Provide
When you create an account, we collect:
- Name
- Email address
- Password
If you sign up using a third-party service (such as Google or GitHub), we receive basic profile information from that service to create your account. Your use of those services is governed by their respective privacy policies.
Information Collected Automatically
When you access or use our Services, we automatically collect:
- API Usage Data: API requests, endpoints accessed, timestamps, request and response data, query parameters, request headers, request bodies, and API keys used
- Technical Data: IP address, browser type, user agent, device information, operating system, and referring URLs
- Log Data: Server logs, error reports, and diagnostic data
We reserve the right to collect and log any information transmitted to our servers through your use of the Services. This includes any content you submit in API requests, such as query parameters, identifiers, or other data. These logs are used for debugging, abuse detection, security monitoring, and service improvement.
Cookies
We use cookies and similar technologies solely for essential functions such as maintaining your authenticated session. We do not use cookies for advertising or third-party tracking.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Services
- Process transactions and manage your account
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues, fraud, or abuse
- Enforce our Terms of Service and protect our rights
- Communicate with you about the Services, including transactional emails, security alerts, and service updates
- Comply with legal obligations
We do not send marketing or promotional emails without your consent.
How We Share Your Information
We do not sell your personal information.
We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, authentication, and email delivery. These providers are contractually obligated to protect your information and use it only as directed by us.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: If 3spread is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Server logs and API usage data may be retained for up to 90 days for security and operational purposes. When your account is deleted, we will delete or anonymize your personal information, unless retention is required by law.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws.
International Users
Our Services are operated in the United States. We store and process data using cloud infrastructure providers located in the United States. If you are accessing the Services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
For All Users
You may access, update, or delete your account information at any time by logging into your account or contacting us at team@3spread.com.
For Users in the European Economic Area, United Kingdom, and Switzerland (GDPR)
If you are located in the EEA, UK, or Switzerland, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Request deletion of your personal information
- Object to or restrict processing of your personal information
- Data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, contact us at team@3spread.com. You also have the right to lodge a complaint with your local data protection authority.
For California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at team@3spread.com.
Data Processing Agreement
A Data Processing Agreement (DPA) is available upon request for users who require one. Contact us at team@3spread.com.
Children's Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
Financial Data Disclaimer
The Services provide financial data for informational purposes only. Nothing provided through the Services constitutes investment, legal, tax, or financial advice, nor is it a recommendation to buy, sell, or hold any security or financial product. You are solely responsible for evaluating and making your own investment decisions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
3Spread Ltd. Email: team@3spread.com